filters
state:
Show
city:
Show
product:
Show
I was trying to purchase a firearm, & keep in mind this is my first time, so my husband was with me to advise me. So we calls my number and I go up. He asks me questions and I answer them. I guess one of my answers wasn't according to his liking and he rudely gave me...
Read more
Anonymous
Anonymous

douglasville georgia very un professional staff in gun dept 1 guy on evening that knows firearms all the rest good luck,goverment employee,exmilitary 20 plus years no respect ...

#1136580
Reply to reviews
This has been a complete Nightmare and can guarantee that Academy will never get my service again. Once you order something online Academy will have no clue where your item is at. Of course, they tell you they have a support team and they will call you with updated...
Read more
1.0
#1148999
Reply to reviews
I attempted to place an order on 12 December 2017. I made it through the shipping and billing portion with no issues. Upon arriving at the “review order” tab, I was prompted that my order could not be completed and to contact my bank. I called my bank and was notified...
Read more
I didn't like
  • Bad customer service
#1146350
Reply to reviews

Academy Sports Store - Online order sent damaged

Academy Sports Store
#1168882
1.2
Details
Their business ethics and Customer service are horiible. They still after 8 days have ignored my request to send out a new part for the bench I ordered. They got my money so they are good. Unfortunately never ordering from this horrible company again
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Academy Sports Store - Negative experience with a check out associate

Academy Sports Store
#1145888
1.0
Details
I went into the Easley, SC Academy on Sat December 9, 2017 and was treated rudely by a check out lady. I chose not buy and walked out. I told the manager on the way out and he back her up. I am concerned and as a parent and a sponsor for a local youth sports association, I can not recommend Academy.
Comment
Show
Customer service
Product or Service Quality
Staff

Academy Sports Store - Bad scheduling

Academy Sports Store
#1150107
2.0
Details
Why on a Friday night a week before Christmas would the store in Athens, GA only have 4 out of 13 registers open and lines 16 customers deep? That's rediculous!!! Guess I will have to take my business where they make a shopping experience pleasant. Even Walmart had all registers open.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Academy Sports Store - Could not order online

Academy Sports Store
#1145950
3.8
Details
Tried for a week to order on line. Could not order. Called several times and just was put on hold. Finally today I got thru and gave the person my order. When I inquired about the problem she said I had the wrong browser. Didn't know what she was talking about. I tried to order on my iPhone and iPad with no results. This might be a reason for academy to loose sales.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I've read a lot of bad reviews about Academy. I've also had bad experiences there as well. Nobody cares and when you complain to the management they don't care either. So there is only one solution and this is for us to all join together to drive them out of business....
Read more
1.0
#1129280
Reply to reviews
I purchased gift cards to use online at Academy Sports but they did not work. Academy Sports customer service would not assist me to get this issue resolved and told me several different stories as to why the gift cards would not work. Each time I was placed on hold...
Read more
#1160744
Reply to reviews
They are insane to deal with I tried to use card after it was issued a few days later all $532 of it was no longer accessible, I was givin run around then after speaking with Whomever is in charge at corp in loss prevention (this is contact I was given to resolve this...
Read more
1.0
#1150594
Reply to reviews
Ordered trampoline online, nightmare began. Was supposed to be delivered 12/5/17. No show, call or email. After calling & being on hold with both Academy & Ceva almost daily for the next 3 weeks, no one was able to tell me what happened to the item. They finally...
Read more
1.0
#1155954
Reply to reviews
I went to the academy on Siegen Lane in baton rouge La To see if I can exchange for another pair of boot the one's I have water keep getting in them and keeping my feet wet. When I got to the academy I was sent to the exchange counter I told the cashier what was going...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780 His name is JK SYMANCYK

Product
#1110131
Reply to reviews
Ordered tennis shoes for my wife 9 days before Christmas on line. Never received an e mail saying they were shipped. Tried calling was on hold for every no one to answer the phones. Went on line to a customer service chat room was finally able to get thru after 30 min...
Read more
Anonymous
Anonymous

Interesting development show w=that were ordered were delivered by fed x this afternoon

2.1
#1154112
Reply to reviews
The disrespect that your management leadership from Gail Cochran and Kierra Stackrahm was TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!! I witness the disrespect of these two to your young hard working employees. I made a purchase of a Winchester Shotgun , the young fella that...
Read more
1.0
I liked
  • Young workers
I didn't like
  • Management leaders
#1148281
Reply to reviews