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I have shopped at Academy Sports for the last 12 years. I have purchased items totaling in the five digit range. For guns alone, I have purchased approximately $6000 worth. I have used Academy to purchase martial arts supplies, fitness gear, clothing, footwear, along...
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#1171254
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I purchased gift cards to use online at Academy Sports but they did not work. Academy Sports customer service would not assist me to get this issue resolved and told me several different stories as to why the gift cards would not work. Each time I was placed on hold...
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#1160744
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How can a company like this advertise price matching, but find every excuse not to honor their claims? If you don't want to price match then don't advertise it. You are lying and deceiving consumers with false claims. Their price match policy is nothing but a scam to...
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1.0
#1157764
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Academy Sports Store - Online order sent damaged

Academy Sports Store
#1168882
1.2
Details
Their business ethics and Customer service are horiible. They still after 8 days have ignored my request to send out a new part for the bench I ordered. They got my money so they are good. Unfortunately never ordering from this horrible company again
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Academy Sports Store - Bad scheduling

Academy Sports Store
#1150107
2.0
Details
Why on a Friday night a week before Christmas would the store in Athens, GA only have 4 out of 13 registers open and lines 16 customers deep? That's rediculous!!! Guess I will have to take my business where they make a shopping experience pleasant. Even Walmart had all registers open.
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Academy Sports Store - Customer service sucks

Academy Sports Store
#1147026
1.0
Details
Called at 330 pm to report a missing item its now 530pm and im still on hold as i write this review. Worst company ever and sadly its not my first miserable
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Academy Sports Store - Could not order online

Academy Sports Store
#1145950
3.8
Details
Tried for a week to order on line. Could not order. Called several times and just was put on hold. Finally today I got thru and gave the person my order. When I inquired about the problem she said I had the wrong browser. Didn't know what she was talking about. I tried to order on my iPhone and iPad with no results. This might be a reason for academy to loose sales.
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Ordered trampoline online, nightmare began. Was supposed to be delivered 12/5/17. No show, call or email. After calling & being on hold with both Academy & Ceva almost daily for the next 3 weeks, no one was able to tell me what happened to the item. They finally...
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1.0
#1155954
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Ordered tennis shoes for my wife 9 days before Christmas on line. Never received an e mail saying they were shipped. Tried calling was on hold for every no one to answer the phones. Went on line to a customer service chat room was finally able to get thru after 30 min...
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Anonymous
Anonymous

Interesting development show w=that were ordered were delivered by fed x this afternoon

2.1
#1154112
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I called and verified availability and I was told i could have display due to color variation. so got i car 10 minutes later was told guy i spoke to was on break and they had zero availability. I sent to another store and after verifying availability was told no...
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I didn't like
  • Dont shop ther much
#1151342
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They are insane to deal with I tried to use card after it was issued a few days later all $532 of it was no longer accessible, I was givin run around then after speaking with Whomever is in charge at corp in loss prevention (this is contact I was given to resolve this...
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1.0
#1150594
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no one can tell me what's going on with my account,i can not finish my order with out the site just loading and loading and yes i try different browser even on my i-phone it is stuck on view my cart..so i need to know what is going on with acadamy web site.so with that...
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#1150227
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This has been a complete Nightmare and can guarantee that Academy will never get my service again. Once you order something online Academy will have no clue where your item is at. Of course, they tell you they have a support team and they will call you with updated...
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1.0
#1148999
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The disrespect that your management leadership from Gail Cochran and Kierra Stackrahm was TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!! I witness the disrespect of these two to your young hard working employees. I made a purchase of a Winchester Shotgun , the young fella that...
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1.0
I liked
  • Young workers
I didn't like
  • Management leaders
#1148281
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