3 comments
Not resolved

I tried to buy online but it displayed me an error message, YOUR ORDER CANNOT BE PROCESSED AT THIS TIME, so I tried again and the same message come up and I the system did not give a track number. when I checked my bank account I saw I had 2 charges for you, how can I get my money back? I will attach a shot screen with the message and the 2 charges, please

Had an Experience with Academy Sports Store?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Fed up
Dallas, Texas, United States #1022477

There system is so messed up.I got charged 3 times for the same pair of shoes and have never received the shoes or the credit owed.

I am in the Dallas area.

I called the store in Dallas and Mesquite and they did not have a number I could call or try to help.This company is useless.

Anonymous
Austin, Texas, United States #879484

I've had the same problem, the sum was booked on my card for a few days.Customer Service suggested no money on my card, which is wrong.

They were not helpful in finding solutions.Clearly the online site has difficulty with some cards, and no-one cares.

Juicy
#848747

Well I would guess that the best way to "get your money back" is to A) Understand the difference between a charge and a pending authorization or B) Post your issue on a complaint site instead of contacting the company directly. Geez people, get a freaking clue. Stupidity abounds on the internet as usual.

You May Also Like

Nordictrack - Incomplete Shipment and Incompetent Customer Service Nordictrack "We ordered a ski machine 12/10/16 as a family Christmas Present. We set it up after the holidays and found that the Console Wire needed to hook up & use..." Read more Academy Sports Store - Very bad customer service Academy Sports Store "The worst place to buy from "online". I ordered shoes, i did receive it. My second item wasnt sent for 11 days. I contacted cutomer serivce, they put me on..." Read more Nordictrack - Ripped Off for a product that didnt do as promised Nordictrack "Bought treadmill in NOV 2016. Was supposed to be able to Bluetooth you tablet and heart rate monitor. Just bought a new tablet and tried to sync following the instructions...." Read more Simply Fit Board - Ruined my new floor! Simply Fit Board "Ruined my new kitchen floor! The simply fit exercise board has ruined my new kitchen flooring in 2 places! Beyond devastated!! They point out that it can be used on..." Read more It Works - Deception It Works "placed first order 7/13/17 with rep ms. howell who said if i became a product model [meaning i'd promise to buy 2 more months of any product], i'd get my..." Read more Lasko Products - Lasko model 4930 high velocity fan is a fire hazard Lasko Products "Model 4930 FAN IS A FIRE HAZARD!!! I purchased a high-velocity model 4930 3 months ago and because I have dogs I vacuum the intake regularly like 2-3 times a..." Read more Window World - Windows shut, but not locked-poor excuse ! Window World "Had very heavy rains past two weeks and of course, when it rains very heavy, anyone with common sense would not leave their windows wide open. Window World was contracted..." Read more Shark Offers - Sharkoffers.com - not delivering and terrible customers service Shark Offers "I have placed an order on May 27th on the website https://sharkoffers.com/ and since then I have asked for a tracking number or news about the delivery and I have..." Read more