Academy Sports Store - Review

119 of 149 Academy Sports Store reviews

I tried to buy online but it displayed me an error message, YOUR ORDER CANNOT BE PROCESSED AT THIS TIME, so I tried again and the same message come up and I the system did not give a track number. when I checked my bank account I saw I had 2 charges for you, how can I get my money back? I will attach a shot screen with the message and the 2 charges, please

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Online Order
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Sport
review #516460

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119 of 149 Academy Sports Store reviews
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Fed up

Aug 21, 2015 #1022477 Dallas, Texas, United States

There system is so messed up. I got charged 3 times for the same pair of shoes and have never received the shoes or the credit owed. I am in the Dallas area. I called the store in Dallas and Mesquite and they did not have a number I could call or try to help. This company is useless.

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Anonymous

Oct 03, 2014 #879484 Austin, Texas, United States

I've had the same problem, the sum was booked on my card for a few days. Customer Service suggested no money on my card, which is wrong. They were not helpful in finding solutions. Clearly the online site has difficulty with some cards, and no-one cares.

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Juicy

Jul 30, 2014 #848747

Well I would guess that the best way to "get your money back" is to A) Understand the difference between a charge and a pending authorization or B) Post your issue on a complaint site instead of contacting the company directly. Geez people, get a freaking clue. Stupidity abounds on the internet as usual.

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