Academy Sports And Outdoors - Horrible on-line experience
On August 6th, I ordered a college flag. After not receiving the order after two weeks, I called Customer Support.
I was told the order was sent to Page, AZ and not Panama City, FL. I was told the order would be going out that day. After several days and no package, I called Customer Support and was told the new order was never placed. I was told the newest order would be overnight shipped to my house and I should have it in two days.
Overnight?
2 days? If you can't get a simple flag shipped, how can anyone expect to receive an order with more than one item.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: Let the company propose a solution.
Academy Sports And Outdoors Cons: Ability to execute online order.
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Comments
Please avoid publishing any personal information and promotional content
It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-****