Product: Academy Sports Store Shipping Service Clear all filters (22 of 22 reviews match)
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I ordered some boots for my daughter and then immediately found them for $15 less on Amazon. There was no way for me to get back to the order I had placed a mere few minutes before that to cancel it, and so I called their "Customer Service" department, where I was on...
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Academy Sports Store Shipping Service
#1143839
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On August 6th, I ordered a college flag. After not receiving the order after two weeks, I called Customer Support. I was told the order was sent to Page, AZ and not Panama City, FL. I was told the order would be going out that day. After several days and no package, I...
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TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780

1.0
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Academy Sports Store Shipping Service
I didn't like
  • Ability to execute online order
#1091215
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HORRIBLE CUSTOMER SERVICE! I purchased a jacket online. It took 2 weeks to get a shopping confirmation which is a long time and oddly it didn't come with a shipping tracking information. It took over a week to get here. Opened the package and they sent me wrong size!...
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1.0
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Academy Sports Store Shipping Service
#976967
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Academy Sports Store - Ordered item online wrong item sent

#1139845
I ordered an under armour hunting mask and they sent a magellan mask. After reaching out for support they said they sent you that mask because they were out of stock with the other mask. Options was to get refund or drive an hour to return mask.
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Academy Sports Store - Simple Review #1470013921
Academy Sports Store - Simple Review #1470013921
1/2

Academy Sports Store Shipping Service Review

#892154
1.0
Details
Would not honor the free shipping on out of stock items unless you go back to the store and use the store computer. Why would I drive 25 mins to order something online? Why ? Dont offer a customer something you wont back up. O, but they will if you jump through hoops for them.
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Ordered a meat scale that was supposed to arrive in 3 to 5 days it has been three weeks and still no scales I tried calling the customer service 5 different times and 20 to 45 minutes on hold each time I just gave up I hope I get my scales soon I just keep checking the...
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Academy Sports Store Shipping Service
#974701
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I ordered a Mens Utilizer Jacket for Christmas on December 5th, 2016, Its' December 15th, 2016 and I have still not received it.I called customer service 4 times; by the 2nd call I was given a usps tracking number; however usps never received the item; by the 3rd call...
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2.2
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Academy Sports Store Shipping Service
#973707
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My husband ordered three items on Black Friday and paid for the order using Pay Pal.Part of the order arrived and after two weeks, I called to check on the remaining items on the order. First phone call with Academy after a 25 minute wait time, was that there was an...
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1.0
Product
Academy Sports Store Shipping Service
I liked
  • Large selection
I didn't like
  • Customer service dishonest
#971818
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Ordered Christmas Present for great grandson online 12-7-2016 order went through, charges pending on credit card, and receipt of order submitted confirmation.Web page said item delivered in 3-5 days. On 12-11 went online to live chat and requested update and was...
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1.0
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Academy Sports Store Shipping Service
#971708
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I ordered a electric smoker on Nov 24. The website said 1-2 days until shipping. 1 week later they sent and email with tracking number but it was never sent. FedEx said it was never picked up because there was never a product. Contacted Academy 3 times and got the...
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1.0
Product
Academy Sports Store Shipping Service
I didn't like
  • It sucked
#971356
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I ordered a bike on 11/18/16. Estimated delivery was 3-5 days. Now, on December 7th, they cannot even tell me if it is in stock or on backordered. I've tried the online chat tool three times asking if I will receive the bike in time for Christmas. All they can tell me...
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1.9
Product
Academy Sports Store Shipping Service
#968795
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I bought online 300 rounds of cci tactical 22lr round nose 40 grain ammo but what I received was 100rounds of cci 22lr hollow point 36gr ammo so I called them up to offering to buy what they sent and resent the right product. they said they dont carry that product...
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2.7
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Academy Sports Store Shipping Service
#965882
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