Product: Academy Sports Store Customer Care Clear all filters (50 of 50 reviews match)
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I attempted to place an order on 12 December 2017.I made it through the shipping and billing portion with no issues. Upon arriving at the “review order” tab, I was prompted that my order could not be completed and to contact my bank. I called my bank and was notified...
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Academy Sports Store Customer Care
I didn't like
  • Bad customer service
#1146350
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Been trying to get thru for several days had a merchandise credit it pulled up the balance once then the day was going to use it wanted to make sure had the correct about before going there so check it again and it said had to call the 888 number after waiting for...
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Academy Sports Store Customer Care
#1142801
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Purchased several items at Lake Mary, Florida, store on 22 Nov 2017.Ask cashier if company offered a military discount (as does stores such as Lowe's and Home Depot). Cashier stated military discount was only offered for the the first two weeks of the month. This is a...
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Anonymous
YouThinkMillennialsAreEntitled

They did a military discount at the beginning of November. It’s not an ongoing policy, but it was heavily advertised for the first two weeks of November. You’re not really ent...

Anonymous
William

I'd have more sympathy for you if you would have refrained from using such terms as "stupid" "dumb" and "disrespect" ( a ghetto made up slang piece ).Next time learn the polic...

Product
Academy Sports Store Customer Care
I didn't like
  • Military discount policy and website
#1136687
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Academy Sports Store - Customer service sucks

#1147026
1.0
Details
Called at 330 pm to report a missing item its now 530pm and im still on hold as i write this review. Worst company ever and sadly its not my first miserable
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Turnaround Time
Value for money
Website

Academy Sports Store - Negative experience with a check out associate

#1145888
1.0
Details
I went into the Easley, SC Academy on Sat December 9, 2017 and was treated rudely by a check out lady. I chose not buy and walked out. I told the manager on the way out and he back her up. I am concerned and as a parent and a sponsor for a local youth sports association, I can not recommend Academy.
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Customer service
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Staff

Academy Sports Store - Don’t honor other adds

#1135897
Went to store in Denham spring la. Showed add they were rude and said cabela didn’t have any. Went to cabelas had plenty. Tell John Assistant manger he can keep his product. Will do all I can to keep all my associates away from your store. And do all I can to hurt your business. Loss customer!!!!
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Academy Sports Store Customer Care Review

#1022386
1.6
Details
Went in the prattville store to buy holster . Bought a pistol from an academy a week ago . Could not get any service. Told 3 people about the service before i left. No one seemed concerned.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
I was trying to purchase a firearm, & keep in mind this is my first time, so my husband was with me to advise me.So we calls my number and I go up. He asks me questions and I answer them. I guess one of my answers wasn't according to his liking and he rudely gave me my...
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Anonymous
Anonymous

douglasville georgia very un professional staff in gun dept 1 guy on evening that knows firearms all the rest good luck,goverment employee,exmilitary 20 plus years no respect ...

Product
Academy Sports Store Customer Care
#1136580
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Purchased a game camera last December 2016 at Valdosta, Ga store.$140 camera worked until last week. Reviewed Academy's return policy. Policy stated there is no time limit on returns. I had receipt for purchase. I asked to exchange for different brand and same exact...
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2.3
Product
Academy Sports Store Customer Care
#1132100
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I've read a lot of bad reviews about Academy.I've also had bad experiences there as well. Nobody cares and when you complain to the management they don't care either. So there is only one solution and this is for us to all join together to drive them out of business....
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1.0
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Academy Sports Store Customer Care
#1129280
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I visited the Academy Store on Airline Hwy.in Baton Rouge, LA around noon on November 7, 2017 to purchase a Garmin GPS/Depth Finder. After 30 minutes and several inquiries to the very busy gentleman behind the gun counter, no assistance. He even called for another...
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2.8
Product
Academy Sports Store Customer Care
#1127718
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I should have known that when I placed an order with them for first time for Christmas and there was issues, there's always be an issue with online ordering through Academy....they did send a $20 promo code for online. I figured, it was worth it. No, it wasn't. I've...
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Academy Sports Store Customer Care
#1116998
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A few weeks ago, I placed an order with Academy.com the order total was $71.17 they tied up over $250.00 thru PRE- Authorizations and charges for DAYS.So, I am a believer of," if you don't know it is broke you can't fix it", that being said I contacted the CEO, JK...
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1.4
Product
Academy Sports Store Customer Care
I liked
  • Was online shopping
I didn't like
  • Bad customer service
  • Jk symancyk the ceo does not believe in good customer service
  • Long order processing time for advertised item
#1116501
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This route has tolls.Home Get on Sam Rayburn Tollway from Main St and TX-121 N 6 min (2.2 mi) Continue on Sam Rayburn Tollway to Plano. Take the exit toward Spring Creek Pkwy/Windhaven Pkwy from Dallas North Tollway S 5 min (5.0 mi) Follow Dallas Pkwy to your...
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TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780 His name is JK SYMANCYK

Product
Academy Sports Store Customer Care
I didn't like
  • Customer service response
#1108270
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