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First of all, I was in an accident that claimed 60% of my hearing. - I walked in Academy and this man asks me something about saving money on a purchase. I simply asked, "how?" He sat there, dead silence, staring me down and sarcastically said, "What do you mean lady?...
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2.4
#1088119
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Ordered a bike from academy sports which arrived damaged. I returned the bike and tracking shows academy received the bike. Refund was promised 7 to 10 days later. After waiting 17 days for my refund I called Academy and they said they'd submitted a refund on July 17...
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1.6
Product
#1079434
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Gun buying background check on hold I have stopped purchasing anything at Academy. Went there to purchase a handgun special. Thay did a background check. I was put on hold. after 3 to 4 days they're supposed to release and sell the gun. if the background check came...
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1.5
#1075403
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Academy Sports Store - Customer service

Academy Sports Store
#1086753
1.0
Today I was in academy shopping. I was getting ready to check out. I over heard this tall brown headed lady behind the Customer Service desk yelling at other employee.
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Academy Sports Store - Gun department

Academy Sports Store
#1075528
saleman very lazy did not want 2 b bothered
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Academy Sports Store - Returned items to academy sports and they put my refund on a merchandise credit card (231.34) and went to use the card 2 days later and there was no money on it...

Academy Sports Store
#1040364
1.4
the store cancelled my card for no reason!!!
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Academy Sports Store Customer Care Review

Academy Sports Store
#1022386
1.6
Went in the prattville store to buy holster . Bought a pistol from an academy a week ago . Could not get any service. Told 3 people about the service before i left. No one seemed concerned.
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So i called the Academy sports in hoover bama to see if they have the tarus 9m and get a 22 revolver for free at the price of $289. They said no but we are issuing rain checks. I ask for how long will you be doing the rain checks. He said all the way through june the...
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#1063162
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They advertised a Taurus PT111 9mm pistol and get a get a 22 heritage revolver free. Me and my buddies all head to academy after work to find that they are all sold out and that they quit signing the rain checks at 4:00pm. Already reached the 5,000 limit. So if I...
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Anonymous
Bryan

I agree. Brother was told each store only got 32 of the packages to sell. 5 day sale and you can't make it out of the first day without selling out. Bad business.

Anonymous
Anonymous

That's right might as well tell people they don't care about customers. Can't even have product for more than 2 days

1.9
#1061883
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Bought a treadmill at the Mt. Juliet store. Of course a second party would deliver and assemble. Academy took no responsibility for their vendor. 3 to 5 days turned into 10. Cost me 50 extra dollars for stairs. Would not take the box it came in, left it to me to...
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1.0
Product
#1008289
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My debit card was compromised and used to make a purchase from Academy.com. I caught the charge as it was "pending" to my account. I called my bank and they told me to call Academy. I did. I was put on hold forever. When the rep returned, she said, "That item is out...
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#1007411
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I ordered a treadmill from Academy online. During the purchase, I received free shipping and all seemed well. My treadmill arrived in a timely manner however, the delivery driver wouldn't bring it up to my apartment unless I assisted him. What was going to happen had I...
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2.4
I liked
  • Large selection
  • Free shipping
  • Ease of website
I didn't like
  • Delivery to my apartment
  • Customer service response
  • Poor customer service
#997185
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Horrible return policy with receipt
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Anonymous
3 Putt

I have only good reviews for Academy Sports in Arlington, Tx. Not to bother with the details so I will tell you If you have a problem at this store please see Alissa. She is a...

1.0
#982683
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Academy Sports would not let me cancel an order I had just made the previous day. The agent told me that orders could not be cancelled or modified. What type of company doesn't allow orders to be cancelled or modified but I read reviews where they have cancelled orders...
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Anonymous
Anonymous

They sure the He## canceled my order , charged me , canceled for no actual reason. Why can't they cancel your order !Tried calling , chat and email.No help at allThis place is...

Anonymous
Anonymous

Same thing just happened me but I was told it can't be because the order was too far in the shipping process how if it was ordered not even an hour before I asked? Never order...

#977132
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