filters
state:
Show
city:
Show
product:
Show
A few weeks ago, I placed an order with Academy.com the order total was $71.17 they tied up over $250.00 thru PRE- Authorizations and charges for DAYS. So, I am a believer of," if you don't know it is broke you can't fix it", that being said I contacted the CEO, JK...
Read more
1.4
I liked
  • Was online shopping
I didn't like
  • Long order processing time for advertised item
  • Jk symancyk the ceo does not believe in good customer service
  • Really bad
#1116501
Reply to reviews
I made a return to a local store and they gave me a Gift Card in return. Roughly a month later I tried to use the provided gift card. When I tried to check out I THEY did not associate my name or ID # with the gift card. Then I was told that all the funds were...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780 His name is JK SYMANCYK

#1116391
Reply to reviews
I went to the academy on Siegen Lane in baton rouge La To see if I can exchange for another pair of boot the one's I have water keep getting in them and keeping my feet wet. When I got to the academy I was sent to the exchange counter I told the cashier what was going...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780 His name is JK SYMANCYK

Product
#1110131
Reply to reviews

Academy Sports Store - Customer service

Academy Sports Store
#1086753
1.0
Details
Today I was in academy shopping. I was getting ready to check out. I over heard this tall brown headed lady behind the Customer Service desk yelling at other employee.
Comment
Show
Customer service

Academy Sports Store - Gun department

Academy Sports Store
#1075528
saleman very lazy did not want 2 b bothered
Comment
Show

Academy Sports Store - Returned items to academy sports and they put my refund on a merchandise credit card (231.34) and went to use the card 2 days later and there was no money on it...

Academy Sports Store
#1040364
1.4
Details
the store cancelled my card for no reason!!!
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Academy Sports Store Customer Care Review

Academy Sports Store
#1022386
1.6
Details
Went in the prattville store to buy holster . Bought a pistol from an academy a week ago . Could not get any service. Told 3 people about the service before i left. No one seemed concerned.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
This route has tolls. Home Get on Sam Rayburn Tollway from Main St and TX-121 N 6 min (2.2 mi) Continue on Sam Rayburn Tollway to Plano. Take the exit toward Spring Creek Pkwy/Windhaven Pkwy from Dallas North Tollway S 5 min (5.0 mi) Follow Dallas Pkwy to your...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780 His name is JK SYMANCYK

#1108270
Reply to reviews
This company is telling those that come in & try to redeem their card that the balance is zero, likely having the customer tell the cashier to dispose of the card although come to find out (after series of calls to corporate office) the funds WERE on the card but now...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780

1.0
#1099865
Reply to reviews
I just came from the Chattanooga TN store looking for some hiking boots for a special hiking trip that my husband is taking me for my B-Day. I saw some lightweight, waterproof, and super discounted ones on display but the display was the only pair left from what Adam...
Read more
4.3
#1098355
Reply to reviews
3 orders were placed and they were all canceled with no explanation. When called, I was told by the first rep that it may be lack of inventory or billing issues with the method of payment used. I checked online and all items registered in-stock. Following this I called...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780

1.0
#1097126
Reply to reviews
I when in academy sport in Greenboro, nc., 4526 W. Wendover. This is a new store in our city. I was there to purchase two hand guns. There to sale person at the counter, after looking at the guns for about 5 to 7 mintues no I one came assist me. There were two sales...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780

#1097014
Reply to reviews
On August 6th, I ordered a college flag. After not receiving the order after two weeks, I called Customer Support. I was told the order was sent to Page, AZ and not Panama City, FL. I was told the order would be going out that day. After several days and no package, I...
Read more
TRICHEY82
TRICHEY82

It is POOR leadership the CEO is a real ***, you can reach him at (281) 646-5780

1.0
I didn't like
  • Ability to execute online order
#1091215
Reply to reviews
First of all, I was in an accident that claimed 60% of my hearing. - I walked in Academy and this man asks me something about saving money on a purchase. I simply asked, "how?" He sat there, dead silence, staring me down and sarcastically said, "What do you mean lady?...
Read more
2.4
#1088119
Reply to reviews