Academy Sports And Outdoors - False advertisement and no rainchecks for advertised merchandise
Picked up the weekly in store ads. Wanted to buy the advertised HOT DEALS 5 ft.#10257 Fitec Spreader Blue lead Cast Nets.
None in the Burleson store,went to Fort Worth the Academy off of Bryant Irving,none in store. Guy told us the ads come out and the stores do not receive the products sometimes.
That is false advertisement! If you run a sale you should have the product on the shelves or give a raincheck.The customer has wasted time and gas to follow your false claims.Your store policy of no raincheck is absurd!You have lost a customer!
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Academy Sports And Outdoors Cons: Ability to communicate, Bad customer service, False advertising.
Location: Burleson, Texas
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Comments
Please avoid publishing any personal information and promotional content
Same issue happened to me.
Hot deal purchase one item get 2nd item for free.
Show up at store sale item has spot in case, regular price listed, but no item, check for the get free item same issue.
So how can a store have a place laid out for both items in their case that they do not intend to sale or are out of.
THE ITEM IS FALSE.
Contact corporate. It's not the store's fault they didn't receive the shipment in time for the ad.
Also, when a sale is a "hot deal" it's not subject to rainchecks. Look at the fine print in the ad and see if it says no rainchecks.